Funeral planning can get overwhelming, but you’re not alone. Our staff is here to support you and help you through your grief journey while honoring your loved one. To help you get started, below is some helpful information. But please feel free to contact us with any questions.
When a loved one dies at home or somewhere that isn’t a healthcare facility, you’ll need to contact emergency personnel before they can be taken into our care. If your loved one was under medical care, you should call their physician as well.
If your loved one dies in a healthcare facility, they will notify the proper authorities, including your chosen funeral home if they have that information. Emergency and medical personnel involved will help you obtain a medical certificate and other necessary paperwork.
If you’re unsure of what to do, please don’t hesitate to give us a call.
You should inform close friends and relatives of your loved one’s passing through phone calls and your loved one’s death notice. This can be a difficult process, so you can reach out to a trusted family member or friend to help if you’d wish.
You also should review your loved one’s preplanned funeral wishes and meet with a funeral director to plan their service. If your loved one didn't preplan any funeral wishes, you can start by considering some of the larger choices you need to make, such as:
This is just a starting point, so don't feel like you need to know all the answers right now. We want to make this process as easy and meaningful as possible, so please contact us with any questions or for more information about your funeral service options.
When you meet with one of our staff members to begin planning the funeral, we'll show you our general price list to give you a basic idea of our service costs. Then, we’ll talk with you about your loved one to get a better understanding of the person and services to honor their life.
Our staff will use this information to help you create a personalized, meaningful service to celebrate your loved one. You can share your funeral preferences and ideas, stories about your loved one, their passions, and any other insights into your loved one’s life.
This process also may include:
We want to make this process as simple and stress-free as possible, so please bring the following information about your loved one:
Ratterman Brothers Funeral Home - St. Matthews
Phone: (502) 893-3644
3711 Lexington Road, Louisville, KY 40207
Ratterman Brothers Funeral Home - East Louisville
Phone: (502) 244-3305
12900 Shelbyville Road, Louisville, KY 40243